Service Engineer – Survey

Job Overview

Are you an experienced professional in the Hydrographic Survey? Do you have a strong background in managing service and maintenance operations for hydrographic and geophysical equipment’s? If so, we want to hear from you!

This role primarily involves conducting pre- and post-mobilization checks, on-site installations, maintenance, and troubleshooting of equipment. The Engineer will provide engineering services and technical support for client / Unique owned equipment’s and coordinate with OEMs, manage spare parts, provide remote technical support to clients, and ensure all equipment is operational and ready for deployment.

Key Responsibilities

• Plan and prepare for upcoming site visits and field operations. Undertaking the Onsite/Offshore Job Execution of Survey department
• Undertaking the Mobilization and Demobilization of all the Equipment
• Compile detailed service reports following site visits and service activities.
• Follow up on services to ensure all client requirements and standards are met.
• Ensure accuracy of survey & marine inventories data in system
• Update data in System related to DN/ GRN and Documentation as required.
• Undertake site visits for inspection, installation, commissioning, and service support of hydrographic and geophysical equipment.
• Manage field operations, providing technical support and troubleshooting on-site issues as they arise.
• Offer on-site technical support, addressing any issues that arise promptly and effectively.
• Troubleshoot and resolve technical problems with hydrographic and geophysical equipment during field operations.
• Upgradation and calibration of survey equipment’s.
• Maintain and audit physical stock of workshop
• Oversee the testing, maintenance, and installation of survey equipment, ensuring all equipment is functioning correctly and safely.
• Repair & maintenance of survey equipments of workshop.
• Coordinate and assist Sales and Logistics Division in equipment movement.
• Plan and manage the logistics of equipment deployment and retrieval for field operations.
• Draft and submit comprehensive reports to superiors and other key individuals, detailing site activities, technical issues, and project progress.
• Communicate effectively with team members, clients, and other stakeholders to ensure transparency and collaboration.
• Coordinate and provide technical support to the sales team.
• Prepare & submit necessary reports in timely manner.

Qualifications

• Education: Bachelor’s degree in engineering (preferably Electronics & Communication, Instrumentation & Communication, or Civil with experience in Hydrographic Survey)
• Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint).
• Knowledge of survey equipment and related software preferred.
• Minimum 3-4 years of relevant experience